Terms of Use

Last updated: August 2026 · DRAFT — pending legal review

Using the site

El Pato de Madrid is a community archive of El Pato street art. You are welcome to browse it freely. Creating an account lets you submit spottings, earn points and appear on the leaderboard.

Accounts

You must be at least 14 years old. Keep your password to yourself — you are responsible for what happens under your account. One person, one account.

Usernames must not impersonate anyone, must not reference El Pato or its artist, and must not contain slurs, hate speech or profanity. We may rename or remove an account that breaks these rules.

Submitting spottings

Only submit photographs you took yourself. Do not submit other people's images, photos that focus on identifiable people without their consent, or anything unlawful, hateful or sexual.

Every submission is reviewed before it appears. We may decline a submission for any reason, and declining one carries no penalty. By submitting, you grant El Pato de Madrid permission to display your photograph on this site with credit to your username. You keep ownership of your photograph.

Points and the leaderboard

Each approved spotting is worth one point. We may remove points or spottings that are duplicates, faked, or not genuine El Pato sightings. Deliberately gaming the leaderboard may cost you your account.

Shop

Your order is an offer to buy. The contract forms the moment your payment is confirmed by Stripe — not when you click Pay, and not when an order email arrives. A confirmation email is a receipt for a contract that already exists; if we cannot fulfil an order we will tell you and refund you in full.

Prices are in euros and include VAT where it applies. Shipping is calculated and shown to you before you pay — there is nothing added afterwards. The total on the pay button is the total you are charged.

Payment is processed by Stripe. Card details go straight from your browser to Stripe and never touch this site's server, so we never see or store them.

Delivery times we quote are estimates, not guarantees. We ship as fast as we reasonably can and tell you the carrier and tracking number when it goes out.

You have a 14-day right to change your mind — see Returns & Refunds for how that works, including for numbered prints and tees. Our full seller details are in the legal notice.

Availability

The site is offered as-is, without any guarantee that it will always be available or error-free. We may change or discontinue features at any time.

Ending your account

You may delete your account at any time from My Patos. Your spottings remain on the map but are no longer credited to you. We may suspend accounts that break these terms.

Contact

Questions about these terms? Use the contact page.